Reference

Terms and Conditions for Your goals88 Account

These terms set out how your account works on goals88 — what we expect, what you can do, and how we handle deposits made through DANA, OVO, or GoPay.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region accessMobile and browser useUpdates notified via account

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear — or if you need to raise a concern about your account, a wallet transaction, or a restriction applied to your access — our support team is the right starting point. You can reach us through live chat, email, or our in-app message channel. We aim to respond to terms-related queries within one business day.

HOW WE HANDLE THIS

Account Security and Policy Practices

We take the way your account data and wallet activity are managed seriously. These four areas cover the practical side of how goals88 applies its terms — from how we store transaction records to who can request changes on a registered account.

Wallet Transaction Records

Every DANA, OVO, and GoPay deposit or withdrawal is logged with a reference ID. You can request a full wallet statement through support at any time.

Account Verification Steps

We verify account ownership before processing withdrawal requests. This step protects your balance and ensures the wallet linked to your account matches your registered details.

Data Retention Policy

Account and transaction data is retained for as long as your account is active and for a period after closure, in line with our internal compliance obligations.

Requesting Account Changes

To update registered details — including your linked e-wallet or contact information — contact support with your account ID. Changes take effect after verification is complete.

What These Terms Actually Cover

goals88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on goals88 and make a deposit — whether through DANA, OVO, or GoPay — you are agreeing to these terms in full. They cover how your account is created and verified, how wallet transactions are processed and recorded, what actions may

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result in account suspension, and how disputes are handled. We may update these terms when our services change; we will notify you through your registered account before material changes take effect. If you continue using the platform after a change notice, that counts as acceptance. These
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terms do not override any applicable local law in Indonesia. Where a conflict exists between these terms and local regulation, local law applies. Certain features — including specific game categories and payment rails — may not be available in all areas; availability depends on your region
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and local legal status. Your account wallet balance is tied to the account holder only and cannot be transferred to another account. We keep transaction records on file as required by our internal compliance process, and you can request a statement of your wallet activity through
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our support channel at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms

These questions cover the terms clauses that come up most often — from how wallet deposits are treated under these rules to what happens if terms are updated while your account is active.

Yes. Every wallet transaction processed through DANA, OVO, or GoPay on goals88 is subject to these terms. Each deposit and withdrawal is logged under your account with a reference ID.

We will notify you through your registered account before material changes take effect. Continuing to use the platform after that notice counts as acceptance of the updated terms.

No. Your account wallet balance is tied to the registered account holder only. Transfers of wallet funds to another account are not permitted under these terms.

Contact our support team via live chat or email with your account ID and the relevant transaction reference. Terms-related disputes are reviewed within one business day.

Yes. Where any part of these terms conflicts with applicable local law in Indonesia, local law takes precedence. Access to the platform depends on your region and local legal status.

You can request a wallet statement at any time through our support channel. Provide your account ID and the date range you need; we will send it to your registered contact.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions for Your goals88 Account

How to Reach Us About These Terms

Account Security and Policy Practices

Wallet Transaction Records

Account Verification Steps

Data Retention Policy

Requesting Account Changes

Common Questions About Our Terms

01 Do these terms apply to deposits made via DANA, OVO, and GoPay?

02 What happens if the terms are updated after I open my account?

03 Can I transfer my account wallet balance to someone else?

04 How do I raise a dispute about a transaction or account restriction?

05 Does local law in Indonesia override these terms?

06 How can I get a record of my wallet activity on goals88?

Terms & Conditions

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