Reference

Our Legal Terms at goals88

This page sets out the legal framework that governs your account, your data, and how we handle payments through DANA, OVO, and GoPay on goals88. Access and eligibility depend on local law and are available only where permitted in your region.

Account TermsPrivacy & DataPayment Rules — DANA, OVO, GoPayCookie PolicyJurisdiction Notice
goals88 Our Legal Terms at goals88
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

For anything related to your rights under our policy — data requests, account disputes, or questions about how your DANA, OVO, or GoPay transactions are handled — reach out through these direct channels. Players in Makassar and across Indonesia can use any of these paths to get a documented response.

Live Chat Open the chat widget from your account page. State your query clearly and include your registered account ID. We log all legal request threads for follow-up.
Email Support Send your legal or data request to our support address. Include your account email and the nature of your request so we can route it to the right team quickly.
Account Help Centre The Help Centre inside your account dashboard covers policy FAQs, data request forms, and step-by-step dispute submission — accessible from any mobile browser.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

We apply SSL encryption across every account session, including during wallet verification steps for DANA, OVO, and GoPay deposits. Your data is not sold or shared with third parties outside of what is required to process your transactions and verify your identity. Here is how each area of your account is protected and managed.

Cookie Policy

We use session and preference cookies to keep your account state across mobile and desktop. You can manage cookie preferences from the settings menu in your account dashboard.

Data Retention

Account and transaction data is retained while your account is active. After closure, we keep a minimum record for compliance, then delete personal data on request.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you believe your account has been accessed without permission, contact us immediately via live chat.

Your Rights

You can request a copy of your account data, ask us to correct inaccurate records, or submit a deletion request. All requests are acknowledged within our stated response window.

Common Legal Questions About Your Account

These are the legal and policy questions we hear most from account holders in Indonesia. If your question is not here, use the live chat or Help Centre to get a direct answer.

No. We only receive a transaction confirmation token from your payment provider. Your wallet credentials and PIN stay within the DANA, OVO, or GoPay app at all times.

Access depends on local law and eligible regions. We do not determine local jurisdiction for you — it is your responsibility to check whether access is permitted where you are located.

Send a data request through the Help Centre or via email, including your account ID and registered email. We will acknowledge your request and process it within the period stated in our policy.

Yes. You can submit a deletion request after closing your account. We retain a minimum compliance record first, then remove personal data in line with our stated retention schedule.

We publish changes on this page with a notice period before they apply. Continuing to use your account after that date is treated as acceptance of the updated terms.

Raise a dispute through live chat or email with your account ID and transaction reference. We log every dispute and respond with a documented resolution within the timeframe in our policy.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.